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Companionship
Conversation, social connection, shared activities, and a reassuring presence at home.
Support that feels personal
Helping life at home feel easier.
New Level Home Assistance Services provides trusted, non-hands-on support that brings companionship, comfort, and peace of mind to individuals and families.
Respectful careDependable supportFamily peace of mind
How we can help
Support shaped around everyday life
Our non-hands-on services are designed to help clients feel connected, comfortable, and supported in familiar surroundings.
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Sitter Services
Attentive supervision and company so families can step away with greater confidence.
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Respite Support
Short-term relief for family caregivers who need time to rest, recharge, or handle responsibilities.
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In-Home Support
Non-hands-on assistance with routines, reminders, light tasks, and maintaining independence.
Our team
Professional support with a personal touch.
Our team reflects the families and communities we serve. Every visit is grounded in respect, dependability, and compassionate connection.
Our approach
Care begins with listening.
Every person deserves to feel respected, valued, and safe in their own home. We take time to understand each client’s routines, interests, and needs so support feels familiar—not one-size-fits-all.
Led by Administrator and Agency Director Tamekia Dowdy, New Level Home Assistance Services is committed to dependable service and meaningful human connection.
Where we serve
Local care, close to home.
We proudly serve families throughout Central North Carolina. Service availability may vary by location and scheduling needs.
Harnett County
Lee County
Cumberland County
Moore County
Chatham County
Wake County
Let’s talk
Tell us what support would make life easier.
We welcome conversations with families, referral partners, and community organizations.
Address1738 S Horner Blvd, Ste 108
Sanford, NC 27330
Sanford, NC 27330
Phone1-800-497-8119
Fax(910) 985-5745
Office HoursTuesday & Thursday
10:00 AM–2:00 PM
10:00 AM–2:00 PM
Additional consultation times may be available by appointment.